Last updated: August 18, 2026
Grumpy Goose Coffee ("Grumpy Goose Coffee," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we collect through our website, how we use it, how we store it, and the choices you have regarding your information.
We collect information that you voluntarily provide to us when you use our website, submit an order, contact us, or access our wholesale ordering system.
Depending on how you use the website, this may include:
We do not intentionally collect sensitive information such as Social Security numbers, financial account numbers, or credit card numbers through our website.
We use the information you provide for legitimate business purposes, including to:
We do not use your information to send marketing newsletters or promotional email campaigns.
We may contact you by email or phone when necessary to confirm, clarify, or fulfill an order you have submitted.
When you submit a standard order through our website, the information you provide is used to receive and process your order.
Standard website orders are not maintained by Grumpy Goose Coffee in a permanent online order database. Information submitted through our standard order forms is received through Netlify Forms and may be temporarily retained by Netlify as part of its form submission service.
After an order is submitted, we may contact you directly by phone or email to confirm the order and arrange payment.
We do not process credit card or other online payments through our website. Payment is arranged directly with Grumpy Goose Coffee after an order has been submitted.
Wholesale customers may be required to sign in using Google authentication in order to access the wholesale ordering system.
When you use Google to sign in, we may receive information associated with your Google account that is necessary to authenticate your account and provide access to the wholesale portion of our website, such as your name and email address.
Wholesale order information is stored using Google Cloud Firestore in the us-east1 regional location in South Carolina.
Wholesale order information may include your name, phone number, delivery address, and order details.
We use this information to manage wholesale accounts, process wholesale orders, communicate with wholesale customers, and fulfill orders.
Our wholesale ordering system uses Google's authentication services.
Google may process information as part of providing its authentication service. When you choose to sign in with Google, your interaction with Google's services is also subject to Google's own privacy practices.
We use information received through Google authentication only for purposes related to account authentication, access to the wholesale portion of our website, and our legitimate business operations.
Our website may temporarily use browser sessionStorage while a customer is creating an order.
This temporary browser storage is used to help maintain information associated with an order while the customer is completing the ordering process.
We do not use this temporary order storage for advertising or behavioral tracking.
Information stored in sessionStorage is cleared when the order is completed by our website and is also generally removed by the browser when the browsing session ends.
Our website may use cookies or similar browser technologies when necessary for website functionality, authentication, security, or services provided by third parties that we use to operate the website.
We do not currently use the website to run behavioral advertising or retargeting campaigns, and we do not use Google Analytics for website analytics based on our current configuration.
We use Google Search Console to understand how our website appears in Google Search. Search Console provides information about search traffic and search performance.
We use third-party technology providers to operate portions of our website and business.
These providers may process information on our behalf when necessary to provide their services. These services currently include:
These providers may process information in accordance with their own privacy policies and applicable service agreements.
We do not sell your personal information.
We do not share customer information with third parties for their own direct marketing purposes.
We may disclose information when reasonably necessary to:
We take reasonable steps to protect the personal information we maintain from unauthorized access, use, alteration, or disclosure.
We limit access to personal information to people and systems that have a legitimate business need to access it.
No method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security of information.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining wholesale business records, resolving disputes, complying with legal obligations, and maintaining legitimate business records.
Standard website order and contact submissions are handled through Netlify Forms and are not maintained by Grumpy Goose Coffee in a separate permanent order database.
Wholesale order information may be retained in our Firestore database for as long as reasonably necessary for our wholesale business operations and recordkeeping.
When personal information is no longer needed, we may delete or securely dispose of it.
Our website and services are intended primarily for adults and businesses purchasing coffee and related products.
Our website is not designed or directed toward children, and we do not knowingly collect personal information from children for the purpose of creating accounts or providing products specifically to children.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us through our website's contact form so that we can review and, where appropriate, delete the information.
You may contact us through the contact form on our website to ask about personal information we maintain about you or to request that information be corrected or deleted, subject to any information we may need to retain for legitimate business purposes or legal obligations.
You may also choose not to provide information requested through our website. However, certain information may be necessary for us to process an order, provide delivery, respond to a request, or provide access to wholesale services.
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review the privacy policies of those third parties before providing them with personal information.
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.
When we make changes, we will update the "Last updated" date at the top of this Privacy Policy.
If you have questions about this Privacy Policy or how Grumpy Goose Coffee handles personal information, you may contact us through the contact form available on our website.
Grumpy Goose Coffee
South Carolina, USA